New Feature Section of Trend Report Gives Detailed Analysis of
Declining Open Rate
New York, NY, 9/13/2005 - DoubleClick E-mail
Solutions today announced the
release of the Q2 2005 E-mail Trend Report which shows that key
e-mail performance metrics including the non-bounce rate,
click-to-purchase conversion rate and orders per e-mail
delivered all improved versus Q2 2004, despite a decline in open
rates.
DoubleClick has also introduced a new feature section to its
E-mail Trend Report that provides a detailed analysis of a
particular trend within the report. For the first feature section,
the Q2 2005 report provides in depth insight into the open rate
metric which has been declining every quarter for the past five
quarters.
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Stock Investing Course According to traditional metrics, e-mail marketing remained
strong in Q2 2005. Bounce rates, which were at an all time low at
7.9 percent, declined 25 percent from the Q2 2004 rate (10.5
percent), and 5 percent below the previous all time low in Q1 2005
(8.3 percent). Open rates declined for the fifth consecutive
quarter, falling from 36.0 percent in Q2 2004 to 27.5 percent in Q2
2005. This consecutive decline in open rates is analyzed in depth
in a new feature section within the Trend Report.
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Stock Market Game Click through rates declined slightly from 7.7 percent a year
ago to 7.2 percent, remaining above historical low rate and showing
relative stability given the consistent decline in open rates. This
relative stability is also reflected in the HTML click-to-open
ratio (which increased from 26.5 percent to 32.0 percent from Q2
2004 to Q2 2005). These data demonstrate that content remains
effective in driving click response once an e-mail has been opened,
and show consumers respond to e-mail when they are cyclically in
market for particular content or offers for which they have
subscribed.
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Stock Investing Game Conversion data remained strong in Q2 2005 for the Retail and
Catalog marketers that track purchase activity through DARTmail.
The click-to-purchase conversion rate rose 27.8 percent to 4.6 per
cent from Q2 2004 (3.6 percent), while orders per e-mail delivered
rose 18.2 percent to 0.26 per cent versus 0.22 percent a year ago.
Despite a 14 percent decline in average order size (from $93 in Q2
2004 to $80 this quarter), revenue generated per e-mail remained
stable at $0.20, as it was in Q2 2004.
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Stock Market News In Q2 2005, the open rate fell 23.6 percent versus Q2 2004,
representing the fifth consecutive quarter that this metric showed
a decline. The feature section of the Trend Report examines three
forces that appear to be pushing open rates down: ISP and e-mail
technology changes, file aging, and evolving consumer behavior.
Stock Investing Basics The technology changes reflect the increased adoption of image
blocking by several ISPs and in Outlook, either in bulk folders or
by default. Because a one-image pixel image must be rendered for an
e-mail to be measured as open, image blocking has had an impact on
declining open rates. DoubleClick also identified the impact of
file aging on e-mail open rates. New addresses tend to outperform
older addresses, leading to a natural downward pressure on open
rates as new addresses become a smaller percentage of a marketers
overall file.
Stock Investing Software Finally, consumer e-mail behavior changes seem to also be
affecting e-mail open rates. With the ever increasing volume of
e-mail messages that consumers receive, they appear to be
increasingly selective about which e-mails to open. However, given
the stable performance in clicks and conversions, the selectivity
seems to reflect when a consumer is in market for a particular
product or service. DoubleClick has commissioned a study that will
examine the branding impact of e-mail marketing to further explore
this aspect of inbox visibility, and expect it to shed further
insight into how consumer behavior may be affecting open rates.
Stock Market Trading We have seen open rates declining for several quarters and we
knew that that it was in part as a result of image blocking by ISPs
and Outlook. What this in-depth review shows is that it isnt one
individual factor that is putting pressure on open rates but a
combination of forces, and with this insight we can help marketers
to better analyze and target their e-mails to various list
segments, said Kevin Mabley, Vice President of Account Management
and Strategic Services for DoubleClick E-mail Solutions. By
combining this analysis with enhanced personalization and relevant
messaging, marketers can not only improve their open rates, but
more importantly, boost their overall marketing results.
Stock Investing For Dummy Methodology
The DoubleClick E-mail Trend Report contains aggregate data from
DoubleClicks DARTmail e-mail delivery technology. The Q2 data are
based on billions of permission-based e-mails from hundreds of
clients. The full results are available to DoubleClick
customers and an executive
summary, including the new in-depth feature, is available at:
Knowledge Central
Stock Market Crash Performance metrics in this release relate to un-weighted
averages across all companies. This is done to provide a measure of
average company performance, due to the fact that very large
mailers can bias the overall and category results.
Stock Investing Tip About DoubleClick E-mail Solutions
DoubleClick E-mail Solutions delivers the most complete and
flexible e-mail products and services to more than 400 companies
globally. Many of the worlds most sophisticated marketing
organizations across all industries leverage DoubleClicks
world-class technology, constant innovation and unrivalled insight
into e-mail marketing to achieve superior results. DoubleClick
E-mail Solutions is a recognized leader in the industry, offering
its flagship DARTmail service and UnityMail software. E-mail
Solutions clients benefit from DoubleClicks comprehensive product
and service solutions that enable them to successfully profit from
their e-mail marketing investments.
Stock Market Chart DoubleClick E-mail Solutions is an operating unit of DoubleClick
Inc. that together with DoubleClick Digital
Advertising Solutions provides
agencies, marketers and publishers the ability to successfully
profit from their digital marketing investments. DoubleClick has
global headquarters in New York City and maintains 21 offices
around the world to serve its more than 2000 clients.