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Rackspace Managed Hosting Chooses Internap's Flow Control Platform - FCP - for IP Connectivity

FCP 5000 Devices Installed in Texas and Virginia

ATLANTA--(BUSINESS WIRE)--Aug. 10, 2004--Internap Network Services Corporation (AMEX: IIP), the leading provider of performance-based routing technology over the Internet, announced today that San Antonio-based Rackspace Managed Hosting has implemented the Internap(R) Flow Control Platform(TM) for its high-performance network services.
Under terms of the agreement, Internap FCP 5000 devices have been installed at Rackspace's network facilities in Texas and Virginia, helping Rackspace boost its network performance by as much as 20 to 40 percent, while also giving them more control over their bandwidth costs.

"Implementing Internap's FCP allowed us to control our costs, while dramatically improving network performance for our customers," said Paul Froutan, vice president of engineering for Rackspace. "After evaluating multiple solutions from a variety of vendors, we determined that the Internap solution had the features that best suited our needs of increasing reliability and performance, while reducing cost."

Froutan noted that the traditional Internet routing protocol, known as Border Gateway Protocol (BGP), lacks the intelligence to determine the best routes to minimize latency and packet loss. In addition, he said there is no known method, using BGP or otherwise, to reliably set limits on how much traffic is sent through each connection. While carriers can manipulate BGP to cause traffic changes, those changes are not granular, can cause large traffic shifts during link failures, and can cause excess latency. By choosing Internap's FCP, Rackspace was able to address all of these problems.

"The performance of the network is improved, as the FCP's active probes determine high latency or packet loss through each link or at specific locations and automatically reroute traffic through higher performing routes," Froutan added. "In addition, it allows our network engineers to consistently and reliably control traffic through each link, while minimizing costs and the risk of overloading any WAN link."

"The professionals at Rackspace are recognized leaders in the hosting business and are known for their brand of customer service called Fanatical Support(TM)," noted Dave Abrahamson, vice president of sales and chief marketing officer of Internap. "That's why we're pleased to be associated with Rackspace and to help them deliver their superior managed hosting services with the assistance of Internap's Flow Control Platform."

Rackspace offers managed services for hosting platforms of all sizes and complexities. The company provides the network infrastructure, data center, hardware, operating system, bandwidth, managed security services, storage, disaster recovery and Fanatical Support(TM) to enterprises seeking an outsourced solution to run their Web applications.

The Internap FCP solution intelligently routes traffic across multiple private or public IP networks, offering unprecedented continuity of operations, improved network performance and cost savings as well as route control capability that extends down to the application and/or user level. Utilizing real-time observation of traffic flows, the FCP solution leverages patent-pending monitoring and management technologies to measure actual traffic performance to network destinations, as well as performance of alternate IP network paths, re-routing traffic as the best performing path changes.

The Internap solution helps organizations employ the best path to reach their customers, suppliers and employees, while dynamically routing around the black holes caused by network failures. Simultaneously, the FCP solution optimizes traffic management that balances both cost and performance policies, and provides a more predictable, lower cost and higher performing network. No matter what type of environment an enterprise encompasses, the FCP platform solution enables it to keep its existing IP network architecture, and integrates seamlessly with existing firewalls and load balancers.

About Rackspace Managed Hosting

Rackspace Managed Hosting(TM) is the fastest growing managed hosting specialist offering the world's only Self-Healing Network(TM), delivering 100 percent network availability. Founded in 1998, Rackspace offers a wide range of managed services for enterprise hosting platforms. The company has received numerous industry awards for its brand of customer service, known as Fanatical Support(TM), and was named in the 2003 InfoWorld 100 for technology innovation. For more information, visit www.rackspace.com, or call 800-961-2888.

About Internap

Internap is the market leader of intelligent route-control solutions that bring reliability, performance and security to the Internet. The company's patented and patent-pending technology address the inherent weaknesses of the Internet, enabling enterprises to take full advantage of the benefits of deploying business-critical applications such as e-commerce, Voice over IP (VoIP), video-conferencing, and streaming audio/video across the Internet. Through a portfolio of high-performance IP solutions, customers can bypass congestion points, overcome routing inefficiencies and optimize performance of their applications. Internap solutions are backed by an industry-leading performance guarantee that covers the entire Internet as opposed to just one network. These offerings include: network- and premise-based route optimization solutions, colocation, VPN, content distribution, managed security and managed storage services.

Internap currently serves more than 1,700 customers including Fortune 1000 and mid-tier enterprises in the financial services, government; travel/hospitality, manufacturing, media/entertainment, technology and retail industries. The company provides services throughout the United States, United Kingdom and Japan. For more information, please visit the company website at www.internap.com.

Internap and P-NAP are registered trademarks and Flow Control Platform is a trademark of Internap. All other trademarks and brands are the property of their respective owners.

Contacts


Internap Network Services Corporation, Atlanta
Media Contact
David Sutton, 404-302-9721
dsutton@internap.com
or
Investor Contact
Andrew Albrecht, 404-302-9841
aalbrecht@internap.com

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