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TeleSym Selects Internap as Preferred IP/Colocation Services Provider

Website Colocation and IP Connectivity to Support Advanced Voice-Over-IP (VoIP) Telephony Software Rollout

ATLANTA--(BUSINESS WIRE)--July 14, 2004-- Internap(R) Network Services Corporation (AMEX:IIP), the leading provider of performance-based routing technology over the Internet, announced today that Bellevue, WA-based TeleSym(R), Inc. has chosen Internap as its preferred IP connectivity and colocation services provider to host web-based services for TeleSym's advanced voice-over-IP (VoIP) offering.
"Our target market is moving toward enterprise-class deployments, so it's critical to have a hosting service and website that's ultra-reliable," said Mike Houston, director of marketing for TeleSym. "There's no such thing as 'being down' in telecommunications. The level of reliability and performance we require is very, very high. We have to choose the very best, so that's why we chose Internap."

Internap's carrier-class colocation facilities include fully redundant connectivity with the service, support and security customers expect from Internap. Internap's preferred colocation services include customized cabinets and private suites built to suit any need; off-hours support via Internap's 24x7x365 Remote Hands service; fast deployment to market; industry-leading service level agreements (SLAs) for colocation and IP connectivity; managed installation of cabinets and cross-connects; and consolidated billing.

"The pace of IP telephony adoption by enterprises around the world is accelerating," noted David Abrahamson, vice president of sales for Internap. "Cutting-edge software and connectivity providers like TeleSym are looking for ways to establish and maintain the highest possible quality of service - and Internap's high-performance colocation and IP connectivity services give them that special edge."

Internap is the leader in route control technology and offers high-performance IP solutions for business-critical applications. Internap's patented and patent-pending route management technology and industry-leading service level guarantees provide 100 percent Internet availability, allowing customers to bypass congestion points and avoid other difficulties that plague conventional Internet connectivity.

TeleSym recently unveiled its SymPhone(R) Enterprise VoIP System, the third generation of its software for making voice calls from personal computers and mobile devices. With new provisions for security, standards support, and interoperability, SymPhone complements the VoIP (Voice over Internet protocol) infrastructure from the full range of manufacturers and telecommunications suppliers.

About TeleSym

TeleSym provides SymPhone, the leading VoIP solution for the mobile enterprise. The SymPhone System delivers the highest quality and most secure voice communications on personal computers and Pocket PC mobile devices, over any broadband IP network. It is the first mobile VoIP system to solve major security and quality challenges.

The latest generation of SymPhone provides the robust security features sought by enterprises. To accomplish that, TeleSym has embedded RSA Security's leading RSA Keon(R) digital certificate management solution. TeleSym's innovative approach to call quality is called Quality at the Edge(TM), and it solves issues that cannot be addressed by network-based quality-of-service (QoS).

SymPhone connects to virtually any PBX or PSTN system or source. TeleSym embraces the top industry standards, including Session Initiation Protocol (SIP) and H.323, which brings the mobility and quality advantages of the SymPhone System to nearly all brands of VoIP, as well as network equipment and software. For more information, visit the company's website at www.telesym.com.

About Internap

Internap is the market leader of intelligent route-control solutions that bring reliability, performance and security to the Internet. The company's patented and patent-pending technology address the inherent weaknesses of the Internet, enabling enterprises to take full advantage of the benefits of deploying business-critical applications such as e-commerce, Voice over IP (VoIP), video-conferencing, and streaming audio/video across the Internet. Through a portfolio of high-performance IP solutions, customers can bypass congestion points, overcome routing inefficiencies and optimize performance of their applications. Internap solutions are backed by an industry-leading performance guarantee that covers the entire Internet as opposed to just one network. These offerings include: network- and premise-based route optimization solutions, colocation, VPN, content distribution, managed security and managed storage services.

Internap currently serves more than 1,700 customers including Fortune 1000 and mid-tier enterprises in the financial services, government; travel/hospitality, manufacturing, media/entertainment, technology and retail industries. The company provides services throughout the United States, United Kingdom and Japan. For more information, please visit the company website at www.internap.com.

Internap and P-NAP are registered trademarks of Internap. TeleSym, SymPhone, and Quality at the Edge are registered trademarks or trademarks of TeleSym Inc. All other trademarks and brands are the property of their respective owners.

Contacts


Internap Network Services Corporation, Atlanta
Investor Contact
Andrew Albrecht, 404-302-9841
aalbrecht@internap.com
or
Media Contact
David Sutton, 404-302-9721
dsutton@internap.com

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